Appointments
PLEASE CALL AT 8AM FOR A SAME DAY APPOINTMENT
At Dr Killy & Partners all consultations with a doctor, prescribing nurse, practice nurse and a HCA are by appointment. These can be arranged by phoning 01376 337272 or coming into the surgery's reception. For routine appointments we will make every effort to ensure you are seen by the doctor of your choice, but this may not always be possible. We offer a selection of pre-bookable and same day appointments. Pre-bookable appointments can be booked in advance with your usual/chosen GP if available. Same-day appointments are booked on the day with one of the GPs on duty.
Please let us know if you cannot keep an appointment as someone else may need it.
We have a number of pre booked appointments that can be booked up to 4 weeks ahead with the GP of your choice and up to 6 weeks ahead with our Practice Nurses and Healthcare Assistants (HCA).
Follow-Up Appointments
These appointments can be requested if the Clinician has asked you to book a further appointment or if the surgery has contacted you to book an appointment this could be to follow-up any results from tests or for monitoring purposes.
Medication Review
Please note medication reviews are conducted over the telephone with a Clinical Pharmacist.
These appointments can be requested if you require an annual medication review or before your next prescription is issued.
Meet Your Healthcare Team
Did you know that there are several trained clinicians who support the practice and patients in receiving the the very best tailored care? As the NHS continues to expand, so does what your Healthcare team can do for you. We like most surgery operate care navigation and sign posting to ensure you see the best clinicians for your health concerns. This includes;
- Pharmacists
- First Contact Physiotherapist
- GP Assistants
- HCA
- Nurses/Nurse Prescribers
- GPS
- Midwives
- Mental Health Nurses (Primary Care Network)
- Social Prescribers
- Care Co-Ordinators
Additional Services include: Extended Access Clinics, Out Of Hours/NHS 111, Walk In Centres, Urgent Treatment Centres, Accident & Emergency, Live Well Hub, Pharmacy.
Non-Attendance Changes 2024
Over the last few months, we have noticed a large increase in patient’s not attending their appointments. We have a dedicated line for cancellations where you can leave a message, and this will be cancelled. You do not need to wait in the queue to speak to a member of the reception team. We unfortunately do now need to implement a policy, that hopefully will minimise the non-attendance. This is causing a significant impact on the system and starting from the 8th April we will be sending letters/text messages for every consecutive non-attendance. Once you reach 3 within a year, you will then receive a letter advising you that you will be removed from the surgery. We appreciate that emergencies happen, and this cannot always be helped, however keeping us informed then will free the appointment up for someone who is also in desperate need.